Information we receive
When you contact us, we receive the name, email address, phone number, and message you choose to submit. We do not request sensitive personal information for ordinary course questions.
Browser-only preferences
Fallows selections, cart quantities, theme preference, and cookie consent are stored in your browser's localStorage. They are not automatically transmitted to Radiant Crest Guitar.
How we use information
We use contact details to answer requests, provide support, protect the service, and maintain a clear record of communication when reasonably necessary. We do not sell contact information.
Retention and security
We retain messages only as long as needed for support, operational records, or legal obligations. We use reasonable administrative and technical safeguards, but no internet transmission can be guaranteed completely secure.
Your choices
You may clear localStorage through your browser settings and may request correction or deletion of a contact message by writing to [email protected].
Updates and contact
We may update this policy when the service changes. Questions about privacy can be sent through Contact. Review the Terms alongside this policy.